Privacy Policy

Purpose and Scope

This policy explains the principles regarding the processing of personal data collected through the website, telephone, e-mail, and social media channels. The business acts in compliance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and the relevant legislation.

Collected Personal Data

The following personal data are collected: first name and last name, phone number, e-mail address, appointment information, message and request contents, and IP address and basic cookie data collected during website usage.

Note: No payments are received through the website and no payment information is stored. There is no security camera data within the scope of the website.

Methods of Data Collection

Personal data are collected through website contact forms, telephone conversations, e-mail correspondence, and social media messages.

Purposes of Processing Personal Data

Personal data are processed for the purposes of creating appointments and planning services, responding to user requests, conducting customer satisfaction processes, fulfilling legal obligations, and ensuring website security and technical improvement.

Cookie Policy

The website may use cookies to improve user experience and perform basic analysis. Users may control or disable cookies through their browser settings.

Transfer of Data

Personal data may be transferred, only to the extent required by the service and under confidentiality obligations, to authorized public institutions where legally required, to accounting and financial advisors, and to hosting and webmaster service providers. No data are transferred to third parties for marketing purposes.

Data Security

Technical and administrative measures are taken to protect personal data. The website uses a secure connection (SSL) infrastructure. Necessary precautions are implemented against unauthorized access.

Retention Period

Personal data are retained for the period required by the purpose of processing and in accordance with the relevant legislation. At the end of this period, the data are deleted, destroyed, or anonymized.

Rights of the Data Subject

Pursuant to Article 11 of the KVKK, individuals have the right to learn whether their personal data are processed, request information if processed, request correction, request deletion or destruction, and learn the third parties to whom the data are transferred.

Application and Contact

You may submit your requests regarding your rights in writing to the business address or through the registered communication channels. Applications will be concluded within the legal period.